Enterprise cannot risk digital transformation of their organisation and their workforce. Proper training and development opportunities boost employee productivity and thus the business outcomes. ‘Learning Organisations’ need to create digitally accessible learning programs that address challenges like learner engagement, scalability, course completion rates, program usability, and business bottomline. Selecting a robust technology training platform that facilitates immersive learning experiences and betters ROI is all about correctly identifying challenges involved. Let’s figure out the theses challenges.
Challenges in taking L&D to the next level with Employee Training Platform
1. Assuring Learning Outcomes
Effectiveness of any learning program is measured by the level of proficiencies learners can demonstrate after the program. Aligning online employee learning programs for improving their performance is one of the greater challenges. A perfect alignment makes the program cost-effective, ensures ROI and stays in line with the skill sets required by the organisation.
To overcome this challenge, L&D professionals need to identify the desired learning outcomes. This also requires you to assess the comfort zones of learners and the provide them the most convenient set of delivery methods and consumable resource types. A technology training platform that provides the complete learning experience and fits their work environment is a challenge that all organizations want to overcome today.
2. Implementation and Launch Delays
Time to implement a technology training platform varies a lot and consumes time during the integration of data channels across the organisation. With shelf lives of skills reducing drastically, the implementation time cannot be stretched a lot. So, it is smart to choose a technology training platform that integrates well with all data sources and works with other organisation specific systems. Also, the minimum time required by learners to use the platform effectively remains one of the primary concerns after the implementation. API-enabled platforms hosted on cloud reduce a significant amount of integration time and enhances the usability of the platform.
3. Inadequate User Training
Every time a new platform is introduced in the organisation, employees require usability training along with the implementation. Incomplete user training within the stipulated timeline may result in major setbacks like incomplete implementation, prolonged program durations, and unclear learning outcomes. It is very important to track the progress of each department involved in the process to prevent downstream impacts.
A detailed plan of assignments and due dates is focused on completion of each task will give them enough time to understand their roles and build on their previous advancement.
4. Collaborative Content Curation
Populating learning resources on a technology training platform is time-consuming but a necessary task. The process should be easy and accurate to minimize post-implementation errors while reducing efforts and risks. Addressing this issue at the earliest makes the implementation smooth. Make sure that the resources are compatible, and learners can access them on a wide variety of devices. Technology training requires extensive sharing of data among the learners and the instructors and the platform should also be able to address the collaboration capabilities of users as well. The ability to edit resources and update an outdated resource in real-time will reduce a lot of hardships in a dynamic technology training program.
5. Vendor Credibility
The vendor supporting the platform is just as important as the platform you seek to choose for training. The vendor must have enough credibility and impeccable technical support in place. Social media, community and product demo will help you understand the product better. The contract with the vendor should be easy to get in and easy to get out with no hidden terms, conditions or charges. Vendors disappearing after the implementing can be a huge challenge too. Facing this situation on your own may not the most feasible thing you want to do at that moment. Select a vendor with robust service and resource and are available when you need them.
Overcoming the mentioned challenges will give you a better chance to achieve the desired ROI. It is very much possible to institute a technology training platform that tackles these challenges and integrate with your existing resource management systems. As a learning and development professional you need to access your organisation’s learning requirements, business outcomes and the solutions you seek.